Refund & Cancellation Policy/ T&C

This privacy policy sets out how Narrative Yoga uses and protects any information that you give Narrative Yoga when you use this website. Narrative Yoga is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • first and last name
  • phone number
  • email address
  • a geographical location such as the state you live in

What do we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided. All emails will come from Narrative Yoga. We will never pass your details on to another organization.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Financial transactions on our website

  • All transactions are for Narrative Yoga Australia,  ABN: 57552688579.
  • All transactions are processed in AUD if trading in Australia.
  • When purchasing from Narrative Yoga your financial details are passed through Stripe and their secure server.

Workshop/Event Refund & Cancellation Policy

  • Narrative Yoga understands that schedules can change and despite a registrant’s best intentions they may not be able to attend a workshop. If a registrant is unable to attend the workshop a friend is welcome to attend in their place. If a substitute cannot be found, Narrative Yoga will accept cancellations and issue refunds under the following conditions:
    • Important date:
      • The cancellation deadline is no less than 4 business days before a workshop
    • Policies:
      • If Narrative Yoga cancels a workshop for any reason, all registration fees will be fully refunded according to Stripe terms and conditions.
      • No refunds will be provided if the registrant cancels after the cancellation deadline or is a “no-show” at the workshop.
      • Narrative Yoga offers a 48-hour cooling-off period for courses if purchased at least 4 business days before the start of the course.  Please email LarsATnarrativeyoga.com.au within 48 hours of enrolling on the course.  A $50 processing fee applies.
      • If the registrant cancels prior to the cancellation deadline, the registrant may choose to either:
        • Receive a partial refund of 50% of the registration fee, or
        • Apply the full amount as a credit for a workshop offered by Narrative Yoga within 12 months from the date of the original workshop.  A $25 processing fee applies.  If Narrative Yoga does not host another workshop within this period, the registrant will have the choice of either holding the registration fee for an additional 12 months or receiving a refund of 50% of the registration fee.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Using the one-click unsubscribe link found at the bottom of all email correspondence.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at LarsATnarrativeyoga.com.au
  • You agree to be part of the Narrative Yoga email list by attending an event/session. You can always unsubscribe.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to LarsATnarrativeyoga.com.au.

If you believe that any information we are holding on you is incorrect or incomplete, please email LarsATnarrativeyoga.com.au as soon as possible. We will promptly correct any information found to be incorrect.

Additional notes – general.

Camping may be available for several events. You are solely responsible for your camping experience.

Events offered may include working with sharp tools.  You can bring your personal tools too.  You are solely responsible for handling and working with tools. 

Archery may be part of our events. You understand that you are working with an ancient weapon and that you are solely responsible for your actions.  Wooden bows can break if overdrawn.  Target arrows are sharp and pointy and can cause injury and death.  You are fully and solely responsible for your actions. 

You are also fully responsible for finishing your bow during the workshop. Narrative Yoga can not guarantee that you finish your bow during such a workshop/retreat as it is in your hands to ask for help if needed. Narrative Yoga events are intended for every participant to take responsibility and ownership of their own life. Narrative Yoga will do its best to support your personal journey during the event.  

Checklist – what else to bring (if you are staying overnight).

Bring what you need, and leave the rest behind.
General Gear – if staying overnight
Tents/swag/tarp, sleeping bags, sleeping mats, towels, toiletries, something to sit on.

Bushcraft Clothes – that can get dirty and that protect you from annoying insects.
Enclosed shoes
Hat / long sleeve shirt.
Rain jacket
Torch/ head torch
Plates/bowls/cups / cutlery (labelling is a good idea)

With food, think about packaging – all rubbish needs to be taken off-site at the end as there is no waste service here.
Please take your rubbish with you. Ideally no single-use plastic – we aim to create very little landfill waste.
Extra camp comfort items
Extra tarp/gazebo/shelter/umbrella to make extra shade/shelter at your camp.
Instruments – hopefully, we can share stories and songs around a fire after a day of crafting.
What to let go of
Narrative Yoga provides people with a place to regenerate and nourish themselves and space to reconnect with their natural wild
self and the planet we live on. We encourage everyone to bring what serves them and let go of what doesn’t. To help
facilitate that, we ask for little alcohol consumption if any.  We prefer live music and listening to the birds, rather than filling the air with music from devices. We encourage visitors to take a break from phones/technology or use it away from others when it is essential. We also encourage people to minimise single-use packaging to bring some awareness to how much waste we generate.

Waiver forms will be available to complete on arrival.

Safety

You may enter a farm and/or bush block, with areas of cleared land and forest. Please ask for the main hazards.
Falling over – it’s the bush, there are many uneven surfaces. Wet rocks around water like a dam are extremely slippery. Step on dry rocks to prevent impromptu ice skating demonstrations. Grippy shoes (or bare feet), slowing down in tricky areas, avoiding walking backwards and paying attention, are also good ways to keep your footing.
Snakes – these are one of the easiest hazards to avoid in the bush, as they will avoid you if they can. 95% of snake bites are from people trying to catch or kill snakes so obviously, we will avoid doing either of those two things. To avoid snake bites, the next best way is to pay attention when walking in the bush/grass. Avoid long grass or if walking through long grass, stomp the ground (snakes feel vibrations). If you see a snake, point it out to others, stay still and back away slowly to avoid threatening the snake. Use a torch when walking around at night time.
Trees – The camping area is mostly cleared, so avoid camping under large trees that could drop branches. Also seek strong shelter during storms where winds may break off limbs and blow them to you.